CONTACT US

Need assistance? Our team is here to help.

Whether you have a question about your order, shipping, returns, warranty, or one of our watches, feel free to contact us.

Customer Support

Email: support@usaempireclub.com

Our customer support team will respond as soon as possible.

When contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you more efficiently.

Order Support

For questions regarding:

  • Order status

  • Shipping and tracking

  • Returns and refunds

  • Damaged or incorrect items

  • Warranty claims

  • Product information

Please contact us at:

support@usaempireclub.com

Response Time

We aim to respond to all inquiries within 1–2 business days.

During weekends, holidays, or periods of high demand, response times may be slightly longer.

Thank you for choosing EM Luxury.