PRIVACY POLICY

EM Luxury respects your privacy and is committed to protecting the personal information you share with us.

Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with EM Luxury, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Device and browser information

  • IP address

  • Website activity and interactions

  • Marketing preferences

Payment information may be processed securely by our payment providers and e-commerce platform. EM Luxury may not directly store complete payment card information.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Provide shipping and order updates

  • Provide customer support

  • Prevent fraud and unauthorized transactions

  • Improve our website and customer experience

  • Analyze website performance

  • Comply with legal obligations

  • Send marketing communications when permitted by law

  • Personalize advertising and marketing where applicable

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand how visitors use it, improve performance, and support advertising.

These technologies may involve third-party service providers, including e-commerce, analytics, advertising, payment, and fulfillment partners.

Sharing of Information

We may share personal information with service providers when necessary to operate our business, including providers involved in:

  • Website hosting

  • Payment processing

  • Order fulfillment

  • Shipping

  • Customer support

  • Analytics

  • Advertising and marketing

  • Fraud prevention

We may also disclose information when required by law or when reasonably necessary to protect our legal rights.

Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, including rights to request access, deletion, or correction of certain information and, where applicable, to opt out of certain uses or sharing.

California residents may have additional rights under applicable California privacy laws.

To submit a privacy request, contact:

We will process verified requests as required by applicable law.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.